AFC Urgent Care South Charlotte

4.6

A Welcoming and Professional Experience at AFC Urgent Care South Charlotte

People who have visited AFC Urgent Care South Charlotte often highlight the warm and professional atmosphere. One reviewer appreciated the staff’s professionalism and the welcoming environment, noting, “I had an amazing visit! The staff was very professional!” They felt very welcome and blessed.

Exceptional Care and Compassionate Staff

Reviewers consistently praise the facility for its excellent care. A frequent visitor with her husband shared, “There is never a long wait. This last visit was outstanding.” She mentioned that the provider, clinical staff, and front desk went above and beyond in their compassionate and knowledgeable care.

Quick and Efficient Service

Another frequent point of praise is the efficiency of the care provided. One reviewer noted that their service was “quick and efficient.” They appreciated the professionalism and kindness of the staff and Dr. Gabriel.

Support During Anxiety-Inducing Situations

The staff’s patience and support during stressful times also stand out. One reviewer praised Ms. Tatiana for her patience and organizational skills when correcting an immigration medical packet, mentioning how it helped reduce their anxiety.

Handling Challenges with Apologies and Solutions

Even when facing minor issues, the staff at AFC Urgent Care South Charlotte handles situations gracefully. A reviewer shared their experience of needing a chest x-ray but finding no technician at the first facility. Despite the inconvenience, they appreciated the apologetic and helpful responses from the staff and the clean, professional environment at both locations.

• Immediate attention to concerns
• Clean and professional facilities

Thoughtful Follow-Ups

Reviewers also appreciate the follow-up care provided by the facility. One traveler mentioned how the staff followed up to check on their son’s well-being after their visit. This level of care and concern reassured the reviewer and left a lasting impression.

Late-Night Visits and Exceptional Care

AFC Urgent Care South Charlotte is commended for its late-night services. One reviewer described their visit just before closing time, praising the friendly and professional staff for their attentiveness and the excellent medical care provided.

Areas for Improvement

While most reviews are positive, one visitor highlighted an area for improvement. They described a frustrating experience during a TB test, attributing it to the staff’s lack of training. These insights are valuable for the facility to address and improve upon.

Consistently Great Experiences

Overall, AFC Urgent Care South Charlotte receives high marks for consistent care and professionalism. A reviewer expressed their gratitude by saying, “I had an exceptionally great experience here. Each individual that cared for me was so sweet and explained everything in great detail.”

Trustworthy and Recommended Care

With such a track record, it’s no wonder AFC Urgent Care South Charlotte is a recommended destination for urgent healthcare needs. One delighted parent said, “The staff was professional and knowledgeable. They treated my daughter quickly and efficiently.”

Conclusion

AFC Urgent Care South Charlotte shines in providing professional, compassionate care, whether during routine visits or more stressful situations. Their attention to detail, follow-up care, and ability to handle challenges make them a trusted choice for urgent care. It’s evident from the reviews that the facility lives up to its promise of exceptional service, making it a top recommendation for urgent care in South Charlotte.

AFC Urgent Care South Charlotte

Conclusion

AFC Urgent Care South Charlotte is highly praised for its professional, compassionate, and efficient service. Reviews highlight the welcoming atmosphere, knowledgeable staff, and exceptional medical care provided, even during stressful situations and late-night visits. While there's always room for improvement, the facility consistently delivers outstanding care, making it a trusted and recommended choice for urgent care in South Charlotte.
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4.6