Animal Daycare & Boarding LLC has received mixed reviews, showcasing a range of customer experiences. This detailed review aims to present an unbiased overview, delving into both positive and negative aspects to offer potential customers a well-rounded understanding.
Several customers have praised Animal Daycare & Boarding LLC for its friendly and accommodating staff. One reviewer mentioned that April and William were always helpful, going out of their way to accommodate their dog’s needs. The reviewer appreciated the personalized care and the reliable service, making their experience hassle-free.
Many customers highlighted the caring environment provided by Animal Daycare & Boarding LLC. A reviewer shared their satisfaction with the care given to their lab/great pyrenees mix, noting that the dog was happy, healthy, and well-fed upon pickup. They appreciated that the owners allowed a trial run to ensure the dog fit in with others, and the reasonable pricing for the services provided.
Another pet owner emphasized the knowledgeable and friendly staff, expressing confidence in boarding their dog again due to the positive first experience. Similarly, a long-time customer shared their continued satisfaction, stating that their dogs always came home happy and healthy, and praising the facility’s open yard and free-roaming environment for dogs.
Despite the positive reviews, there have been several concerning experiences reported by pet owners. One reviewer had a distressing experience when their American Bully was allegedly involved in a fight, leading to injuries and a noticeable change in behavior. They criticized the lack of communication from the staff and the apparent neglect in care during their dog’s stay.
Another review detailed the negative condition of their dog after a two-week stay, noting eye infections, a permanent facial scar, and unusual lethargy. The reviewer expressed extreme dissatisfaction with the lack of attention to their dog’s health issues and overall care.
Health concerns were a recurring theme in the negative reviews. One pet owner mentioned that their dogs returned home with severe eye infections and skin issues, resulting in significant veterinary bills. Although the owner appreciated the financial assistance provided by Animal Daycare & Boarding LLC to address the health problems, the initial experience was disheartening.
Another reviewer reported their dog’s condition post-boarding, discovering gashes and a possible dog bite infection untreated during the stay. This lack of communication about their dog’s wellbeing raised serious concerns for the pet owner.
Animal Daycare & Boarding LLC presents a dichotomy of experiences. While many pet owners commend the facility for its accommodating staff, knowledgeable care, and positive environment, others have faced troubling health issues and inadequate communication regarding their pets’ wellbeing.
Potential customers should weigh these mixed reviews and consider visiting the facility, speaking directly with the staff, and possibly arranging a trial run for their pets to gauge the care quality firsthand.
Pros | Cons |
---|---|
Personalized care and attention | Reports of inadequate health care |
Friendly and accommodating staff | Lack of communication regarding incidents |
Positive environment for pets | Mixed reviews on overall pet wellbeing |
Financial assistance offered in some cases | Recurring health issues reported |
In conclusion, Animal Daycare & Boarding LLC may be a suitable choice for some pet owners, but it’s crucial to conduct personal research and possibly a trial stay to ensure it meets your pet’s needs and expectations.