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Amazing Care at Atrium Health Levine Children’s Urgent Care

Atrium Health Levine Children’s Urgent Care has received mixed reviews from parents, but several standout endorsements highlight the compassionate and professional care that they provide. If you’re looking for quality urgent care for your child, this place might just be the right spot for you.

Warm and Caring Staff

One striking aspect of Atrium Health Levine Children’s Urgent Care is their friendly and empathetic staff. Many parents have praised the nurses and doctors for their genuine care and attention. For instance:

  • “The staff here was amazing. I could cry with gratitude.” – Review 1
  • “The nurse here was wonderful. She was caring, professional, and patient with my daughter.” – Review 9

Patients frequently mention that staff members like Dr. Logan and Nurse Lauren go above and beyond to ensure their patients feel comfortable and heard.

Efficient and Thorough Medical Service

Efficiency is a key component of any urgent care, and Atrium Health Levine Children’s Urgent Care seems to strive in this area. Many reviews underline how swiftly they act without making patients feel rushed. A great example is:

  • “They were quick, but not to the point of churning us out.” – Review 1

Additionally, some parents commend the comprehensive explanations provided by the medical staff, which helps them understand their child’s medical condition and treatment:

  • “The nurse and nurse practitioner were extremely thorough and did a wonderful job explaining everything.” – Review 6

Challenges with Appointment Scheduling

Despite the positive reviews, scheduling seems to be a downside for some. A few parents have shared their frustration about long wait times and the necessity for reservations:

  • “Be prepared to wait if you don’t have a reserved time.” – Review 3

Others have experienced issues with the policy about the maximum number of patients:

  • “They’ve already seen the maximum number of patients they are allowed to see today.” – Review 7

Mixed Experiences with Front Desk and Policy

While medical staff get rave reviews, the same cannot be said about the front desk service based on some customer feedback. Several parents expressed dissatisfaction with the reception staff’s attitude and the clinic’s strict policies:

  • “The front desk was extremely rude and told me that they’ve already seen the maximum number of patients.” – Review 7
  • “Front desk was so rude we left. Yaniris was rude and downright unwelcoming.” – Review 8

Summary of Experiences at Atrium Health Levine Children’s Urgent Care

Overall, Atrium Health Levine Children’s Urgent Care has both glowing reviews and some areas that need improvement. Here’s a quick summary:

Positive Aspects Negative Aspects
  • Friendly and caring nurses
  • Efficient medical service
  • Thorough explanations
  • Issues with appointment scheduling
  • Rude front desk staff
  • Strict policies

If you’re planning to visit Atrium Health Levine Children’s Urgent Care, it might be wise to make an appointment in advance and brace yourself for potential policy limitations. However, many parents have found that the quality of care their child received was worth any logistical inconveniences they encountered.

Atrium Health Levine Children’s Urgent Care
Conclusion
Atrium Health Levine Children's Urgent Care receives mixed reviews from parents, with many praising its compassionate and efficient care, particularly highlighting the empathetic staff and thorough medical service. However, some parents face challenges with appointment scheduling and front desk service.
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  • Saturday09:00 AM - 09:00 PM
  • Sunday09:00 AM - 12:00 AM
  • Monday09:00 AM - 09:00 PM
  • Tuesday09:00 AM - 09:00 PM
  • Wednesday09:00 AM - 09:00 PM
  • Thursday09:00 AM - 09:00 PM
  • Friday09:00 AM - 09:00 PM
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