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3.5

Welcome to Camp Eye Care Clinic

Are you searching for reliable eye care services? Camp Eye Care Clinic is a trusted destination for many patients. From friendly staff to efficient eye exams, this clinic has garnered a mix of reviews that give a comprehensive view of its services.

Comprehensive Eye Examinations at Camp Eye Care Clinic

At Camp Eye Care Clinic, Dr. Camp is praised for being personable and providing thorough eye examinations. One patient highlighted the efficiency, stating, “He gets you in and out quickly which is what I like!” However, another patient mentioned their experience wasn’t satisfactory due to the impersonal approach during the exam. They felt the doctor was done within the first 60 seconds of being in the chair. This suggests that while some patients appreciate the swift service, others prefer a more detailed consultation.

Friendly and Helpful Staff

Patients often commend the friendly and professional staff at Camp Eye Care Clinic. One review noted, “His staff is very professional I really like their services so much so I’ve told others of them and they liked them as well.” On the contrary, another patient had a different experience with the staff, mentioning that a front desk representative was rude and sarcastic when asked about double-booking appointments. This highlights some discrepancies in patient experiences with the staff.

Cost and Transparency

Cost transparency can be a concern for patients. One review pointed out a significant issue where the patient was unexpectedly charged an additional $215 for glasses and contacts after already paying $210. This has raised questions about the clarity of pricing at Camp Eye Care Clinic. It’s crucial for clinics to provide clear cost breakdowns upfront to avoid such situations.

Handling Personal Information

In today’s world, handling personal information with care is more important than ever. One reviewer expressed extreme discomfort when their paperwork, containing sensitive information including their social security number, was given to another patient by mistake. They emphasized their anxiety about potential misuse of their information. This incident underscores the importance of strict protocols for handling patient information.

High Turnover and Staff Consistency

Dr. Camp’s office has been noted to have a high turnover rate among staff, which can sometimes affect the quality of service. A long-time patient mentioned, “He has a high turnover in his office and sometimes his staff is not very good.” Consistency in staffing is key to ensuring continuous high-quality service.

General Patient Feedback

Overall, patients have shared mixed experiences at Camp Eye Care Clinic:

  • Positive feedback on friendly and professional staff.
  • Appreciation for the quick service.
  • Concerns about handling personal information.
  • Variability in the quality of interactions with Dr. Camp.
Aspect Positive Feedback Negative Feedback
Staff Friendliness Friendly and Professional Occasionally Rude or Sarcastic
Efficiency Quick Service Sometimes Too Rushed
Cost Transparency Clear for Some Patients Surprising Additional Charges
Personal Information Handling Generally Careful Serious Lapses Noted

Conclusion

Camp Eye Care Clinic provides a range of eye care services that many patients find satisfactory. With friendly staff and efficient service, it has built a positive reputation. However, issues such as handling personal information, staff turnover, and cost transparency need to be addressed to ensure all patients have a consistently excellent experience. If you decide to visit, make sure to voice any concerns and ensure you get the detailed attention needed for your eye care.

Plan your visit to Camp Eye Care Clinic today!

Camp Eye Care Clinic
Camp Eye Care Clinic
Conclusion
The review of Camp Eye Care Clinic highlights mixed patient experiences, noting friendly and professional staff, efficient service, and concerns regarding cost transparency and handling of personal information. Overall, the clinic has received praise for its quality care but needs to address certain issues for a consistently excellent experience.
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3.5
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  • Friday09:00 AM - 05:00 PM
  • Saturday09:00 AM - 02:00 PM
  • Monday09:00 AM - 05:00 PM
  • Tuesday09:00 AM - 05:00 PM
  • Wednesday09:00 AM - 05:00 PM
  • Thursday09:00 AM - 05:00 PM
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