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Experience at CaroMont Urgent Care – Belmont

When it comes to urgent care, finding a reliable and efficient facility can make all the difference. CaroMont Urgent Care – Belmont boasts a range of experiences according to various visitors. Let’s dive into the details to see what you can expect.

Professionalism and Attentiveness

A visit to CaroMont Urgent Care – Belmont often reflects contrasting experiences. One positive review noted a visit where the staff was professional, and the PA was attentive to the patient’s needs, explaining all options thoroughly. This kind of care can make patients feel valued and understood.

Timeliness and Efficiency

Another visitor appreciated the facility for its quick and accommodating service, mentioning that it consistently provided the best doctor visits they’ve had. This aspect is crucial when you’re in a hurry and need prompt medical attention.

Concerns About Staff Behavior

However, not all experiences are as positive. Some visitors have reported issues with the professionalism and behavior of the staff. For instance, one review highlighted a situation where the nurse practitioner made a snarky comment during a consultation. Another review mentioned a nurse wearing perfume which triggered discomfort for the patient.

Issues with Insurance and Billing

Navigating insurance can also be a challenge. One reviewer was surprised with a $500 bill due to the receptionist not updating their insurance information correctly. It’s important for facilities to handle such administrative tasks accurately to avoid such inconveniences for patients.

Patient Privacy Concerns

Sensitive situations require extra care and compassion. Unfortunately, one patient had an upsetting experience where personal medical history had to be shouted across the room. This lack of privacy and sensitivity is not what one would expect in a healthcare setting.

Wait Times and Appointment Handling

While some have praised the timeliness of the facility, others have had to wait much longer than expected, even with appointments. One visitor reported that their daughter had to wait for almost an hour despite an appointment, only to be treated rudely when asking questions.

Final Thoughts on CaroMont Urgent Care – Belmont

CaroMont Urgent Care – Belmont offers a mixed bag when it comes to patient experiences. While some laud the professionalism and efficiency of the staff, others point out flaws in behavior, privacy considerations, and administrative processes. If you’re considering visiting this facility, it might be helpful to weigh these varied experiences to form an informed opinion.

Table of Experiences at CaroMont Urgent Care – Belmont

Aspect Positive Experience Negative Experience
Professionalism Attentive staff and thorough explanations Lack of professionalism, snarky comments
Timeliness Quick and accommodating service Long wait times, even with appointments
Staff Behavior Friendly and competent staff Perfume-wearing nurses, insensitive behavior
Insurance Handling N/A Billing issues due to administrative errors
Privacy N/A Shouting personal medical history across the room

In conclusion, CaroMont Urgent Care – Belmont shows that urgent care experiences can vary widely. By highlighting different aspects of patient interactions, we hope to provide a clearer picture for those considering this healthcare facility. Remember, always consider reading multiple reviews and gather as much information as possible before your visit to ensure it aligns with your expectations.

CaroMont Urgent Care – Belmont
Conclusion
CaroMont Urgent Care - Belmont experiences range from professional and efficient care to issues with staff behavior, billing, and patient privacy. Read these detailed reviews to know what to expect at this urgent care facility before your visit.
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  • Saturday08:00 AM - 07:30 PM
  • Sunday08:00 AM - 12:00 AM
  • Monday08:00 AM - 07:30 PM
  • Tuesday08:00 AM - 07:30 PM
  • Wednesday08:00 AM - 07:30 PM
  • Thursday08:00 AM - 07:30 PM
  • Friday08:00 AM - 07:30 PM
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