Choosing a new dermatology practice can be nerve-wracking, especially if you’ve had poor experiences in the past. Like many patients, one reviewer took a chance on Charlotte Dermatology, PA- Rocky River and was pleasantly surprised by the thorough and non-judgmental care from Dr. Boothe.
Many patients have highlighted their positive experiences at Charlotte Dermatology, PA- Rocky River despite mixed reviews. For some, the standout moments have involved doctors like Dr. Simpson, who listens attentively and provides hopeful feedback. Similarly, Ron Rodriguez and PA-C Samantha Starkey have been commended for their compassionate and thorough care.
While the medical professionals receive high praise, there have been recurring complaints about the management and front desk staff. Some patients have expressed frustration over poor communication and unexpected fees, such as a new patient fee after a two-year lapse. Instances of long waits and perceived rudeness from receptionists are also noted.
The balance between spending quality time with patients and maintaining efficient appointment schedules has been a challenge. Some patients appreciate the thoroughness of the doctors at Charlotte Dermatology, PA- Rocky River, even if it means waiting longer. However, others feel that the wait times are excessive and have conveyed their dissatisfaction when their own time feels undervalued.
Several reviews point to issues with follow-up appointments and lack of timely communication. One patient reported a prolonged wait to receive callbacks and felt the practice did not honor the initial agreement regarding treatment plans.
Despite the challenges, many patients continue to trust Charlotte Dermatology, PA- Rocky River for their dermatological needs. The dedication of doctors and the generally pleasant atmosphere make this practice a choice for many in the Charlotte area.
For those considering Charlotte Dermatology, PA- Rocky River, here are some tips to enhance your experience:
Charlotte Dermatology, PA- Rocky River offers a blend of high-quality medical care and areas for improvement in management and communication. Prospective patients should weigh the personalized care of the medical staff against potential administrative hassles. This balance is crucial for a comfortable and effective medical experience.
For more reviews and to leave your own feedback, visit our review section on Charlotte Dermatology, PA- Rocky River.