Edible Arrangements is a popular choice for those looking to send delicious and artistic bouquets of fruit and treats. The experiences of customers at Edible Arrangements vary greatly, painting a vivid picture of what one can expect. Whether it’s the joy of indulging in their signature chocolate-covered strawberries or the occasional hiccup with delivery, Edible Arrangements seems to continue weaving itself into delightful or dreaded tales alike.
Many customers have shared delightful experiences with Edible Arrangements. One customer couldn’t praise the owner, Elisa, enough for her exceptional service, especially near closing time. The assists with recommendations and orders left customers satisfied, particularly with their well-crafted dipped strawberries. Happy patrons appreciate the sweet and inviting service, encouraging others to experience these tasty treats and the infamous cheesecake.
However, not all stories have such sweet endings with Edible Arrangements. Some customers expressed concerns over delivery mishaps. Waiting anxiously for a same-day delivery only to encounter a missed timeline can be disappointing. Others have shared the inconvenience of unprofessional packaging, leading to disheveled arrangements and strained trust in future deliveries.
Through the reviews, it is uncovered that one of the more contentious areas is the way orders are packed and delivered. Drivers and customers have faced challenges with improperly secured arrangements resulting in damaged goods. Some have recognized the appreciation and apology from the staff, while others received no communication on delayed deliveries.
Reviews depict Elisa, the owner, as both a delight and a difficulty. Some found her to be extremely helpful and amiable, while others recount a different experience. Discrepancies in service and communication appear to hinge heavily on individual encounters, leaving some customers feeling neglected or even misled.
Taking into account personal experiences, Edible Arrangements carries the potential to either make your day or miss the mark. To avoid unmet expectations, consider reaching out directly and confirming crucial delivery details. With such a disparity in customer experiences, gaining clarity before your order can make all the difference.
Aspect | Positive | Negative |
---|---|---|
Owner Interaction | Kind and Helpful | Rude and Unprofessional |
Delivery Timeliness | On-Time | Missed or Delayed |
Order Packaging | Secure | Unreliable |
Overall Satisfaction | Delighted | Disappointed |