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Why Choose Nails Spa Village Commons Matthews

Nails Spa Village Commons Matthews has garnered a range of reviews from customers who’ve experienced their services first-hand. This quaint and serene nail spa has much to offer, making it a popular choice for many. However, as with any service-oriented business, experiences can vary.

Exceptional Customer Service at Nails Spa Village Commons Matthews

Visitors have frequently highlighted the friendly and accommodating staff at Nails Spa Village Commons Matthews. One reviewer mentioned, “Staff was very nice and gave great pedicures,” which points to the welcoming atmosphere and dedicated service by the team. They ensure your visit is filled with delightful interactions and high-quality service.

Meticulous Nail Artistry

If precision and creativity are what you seek, Nails Spa Village Commons Matthews stands out. There are commendations such as, “Hi does an absolutely wonderful job with my nails every time I come; thank you, Hi!” It’s clear that the technicians take pride in their detailed work, leaving clients satisfied and eager to return.

Challenges and Areas for Improvement

While many patrons leave happy, not all experiences have been perfect. Issues such as poor hygiene practices have been noted, with one customer stating, “I also noticed today hygiene was not properly maintained. No change of sheet in the waxing room.” Adequate cleanliness is vital in a nail spa, and addressing these concerns could enhance their reputation.

Pricing Transparency

A common gripe among customers is the lack of visible pricing. One customer expressed frustration, “There are no prices anywhere so I left paying $100 for a mani/pedi and terrible service!” Transparency in pricing is crucial for trust and customer satisfaction.

Strengths Areas for Improvement
Friendly and skilled staff Hygiene practices
Quality pedicures and manicures Pricing transparency
Excellent customer service Appointment management

Conclusion

Overall, Nails Spa Village Commons Matthews is a noteworthy destination for nail care. The positive reviews reflect their commitment to quality service and customer satisfaction. While there are areas needing improvement, such as hygiene and better appointment management, the commendable aspects certainly make it a place to consider. If you are looking for a friendly and skilled team to take care of your nails, Nails Spa Village Commons Matthews could be the spot for you. Be sure to inquire about prices beforehand to ensure a satisfying visit!

Nails Spa Village Commons Matthews
Conclusion
Nails Spa Village Commons Matthews offers a mix of exceptional customer service and meticulous nail artistry, though it faces challenges like hygiene practices and pricing transparency. Our detailed review covers its strengths and areas for improvement, helping you decide if it's the right place for your nail care needs.
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  • Saturday12:00 AM - 06:00 PM
  • Sunday09:30 AM - 12:00 AM
  • Monday09:30 AM - 07:30 PM
  • Tuesday09:30 AM - 07:30 PM
  • Wednesday09:30 AM - 07:30 PM
  • Thursday09:30 AM - 07:30 PM
  • Friday09:30 AM - 07:30 PM
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