Novant Health Child & Adolescent Medical Group – Monroe

Exploring Novant Health Child & Adolescent Medical Group – Monroe

Visiting a medical practice should always be a comforting experience, especially for children. Novant Health Child & Adolescent Medical Group – Monroe, unfortunately, seems to evoke mixed feelings among its patrons. In this article, we’ll delve into the reviews left by various parents and guardians to uncover the real experience at this facility.

Positive Experiences at Novant Health Child & Adolescent Medical Group – Monroe

Some families have had positive experiences at Novant Health Child & Adolescent Medical Group – Monroe. One parent highlighted the excellent care provided by Dr. Washburn and her nurse, Mrs. Jennifer. These professionals are consistently punctual and are trusted fully with the children’s wellbeing. Another parent mentioned how all the doctors they’ve seen have been amazing, and the nurses and staff were equally commendable.

Issues with Response Times and Communication

Communication seems to be a notable issue for many parents. A mother who was concerned about her child’s behavior emailed the practice for a diagnosis. Despite following up multiple times, she did not receive a response for nearly three weeks. This lack of communication left her feeling uncared for and frustrated, leading her to consider other healthcare options.

Concerns with Medical Practices and Professionalism

Some reviews cite concerning medical practices that have left lasting impressions. One parent recounted a distressing experience where a male doctor handled her one-year-old roughly simply because he “could tell she was going to be difficult.” This incident highlighted a lack of patience and kindness, something crucial in pediatric care. Similarly, another review noted that a doctor suggested taking a child with Covid-19 to the emergency room, which the parent deemed unnecessary and unsafe.

Unprofessional Behavior and Treatment

The professional conduct of some practitioners at Novant Health Child & Adolescent Medical Group – Monroe has been called into question. For instance, there were reports of Dr. Barber allegedly administering a vaccine despite parental disapproval and a parent’s absence from the room. Additionally, one review pointed out the unprofessional and scrutinizing behavior of female doctors, suggesting a possible bias due to the patient’s Medicaid status.

Mixed Reviews on Staff and Organization

While some parents appreciate the friendly and competent nurses and doctors, others have pointed out the office staff’s disorganization. One parent shared an incident where they had to refill forms already submitted beforehand, and the mishandling of appointment times led to an unexpected late charge fee.

Tables with Summary

Aspect	Positive Reviews	Concerns
Doctor-Nurse Relationship	Dr. Washburn & Mrs. Jennifer – Highly trusted	Dr. Barber & Dr. Sutherland – Unprofessional behavior reported
Communication	Quick response to messages	Delayed or no response to urgent concerns
Pediatric Care Approach	Friendly and patient	Rough handling and unnecessary ER recommendations
Office Organization	Quick in-out times	Disorganized paperwork and appointment scheduling

Final Thoughts on Novant Health Child & Adolescent Medical Group – Monroe

Novant Health Child & Adolescent Medical Group – Monroe offers a mix of experiences. While some families have found trustworthy, friendly, and efficient care here, others have faced significant challenges related to communication, professionalism, and patient handling. These varied experiences reflect the importance of consistent quality care and professional conduct in pediatric medical settings. If you plan to visit, it may be beneficial to gather recommendations and possibly connect with specific doctors known for positive reviews. Whether you’re looking to visit or leave your own review, understanding the diverse experiences at Novant Health Child & Adolescent Medical Group – Monroe can help you make a more informed decision about your child’s healthcare.