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3.9

Why Choose Novant Health-GoHealth Urgent Care?

If you’re in search of top-notch medical care, Novant Health-GoHealth Urgent Care has got you covered. From exceptional staff to efficient processes, this urgent care facility sets the standard for patient-centered service. But don’t just take our word for it—here are some real reviews from satisfied patients.

Exceptional Patient Care

Many patients have praised the staff at Novant Health-GoHealth Urgent Care for their excellent bedside manner and professional care. According to one review, the provider was “very patient, listened very well and paid attention” to the patient’s concerns. Another reviewer highlighted the A++ service, describing it as quick, caring, and thorough. If you’ve ever wanted to experience an urgent care visit where you feel truly valued, this is the place.

Friendly and Efficient Staff

Imagine being able to “make the appointment online, drive to the facility, see the doctor, and drive back to work” all within your lunch break! Numerous reviews emphasize the friendliness and efficiency of the staff. Whether you’re greeted by a pleasant receptionist or a knowledgeable PA, the atmosphere of the clinic leaves a lasting impression.

Comfortable and Clean Environment

Walking into a spacious, clean waiting area can make a world of difference during an urgent care visit. Reviewers have praised the facility for its cleanliness and minimal wait times. One review mentioned how the staff managed to maintain a welcoming environment despite the patient feeling grumpy that day. This attention to comfort ensures you feel relaxed from the moment you enter.

Aspect Comment
Patient Care Exceptional bedside manner
Staff Friendly and Efficient
Environment Clean and Comfortable

Areas for Improvement

No facility is perfect, and Novant Health-GoHealth Urgent Care is no exception. Some reviews mentioned issues like “rude receptionists” and confusion over parking and entrance locations. While these experiences seem to be rare, it highlights areas where the facility can improve to provide an even better patient experience.

Overall Experience

In summary, Novant Health-GoHealth Urgent Care offers a high standard of medical care through its excellent staff, efficient processes, and welcoming environment. Despite a few negative reviews, the overwhelming majority of patients have had positive experiences. This makes it a reliable choice for anyone in need of urgent medical care.

Whether you need quick treatment or thorough medical attention, Novant Health-GoHealth Urgent Care is committed to delivering exceptional service. With a focus on patient care, efficiency, and comfort, this urgent care facility stands out as a top choice for medical needs.

Novant Health-GoHealth Urgent Care
Conclusion
Novant Health-GoHealth Urgent Care offers top-notch medical service with an emphasis on exceptional patient care, efficiency, and a welcoming environment. Despite minor areas for improvement, the facility is highly praised for its friendly and efficient staff, clean waiting areas, and overall excellent service.
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3.9
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  • Saturday09:00 AM - 05:00 PM
  • Sunday09:00 AM - 12:00 AM
  • Monday08:00 AM - 08:00 PM
  • Tuesday08:00 AM - 08:00 PM
  • Wednesday08:00 AM - 08:00 PM
  • Thursday08:00 AM - 08:00 PM
  • Friday08:00 AM - 08:00 PM
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