Novant Health-GoHealth Urgent Care

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Why Choose Novant Health-GoHealth Urgent Care?

When it comes to urgent medical needs, deciding where to go can be stressful. Many people have shared their experiences with Novant Health-GoHealth Urgent Care. Let’s take a closer look at the feedback to help you make an informed choice.

Exceptional Staff and Patient Care

One of the standout aspects of Novant Health-GoHealth Urgent Care is the attentive and friendly staff. Many patients have praised specific staff members for their kindness and professionalism. For instance, Candace was noted for her cheerful and attentive service, especially when dealing with a young child’s allergic reaction. This type of personalized care can make a significant difference in a patient’s experience.

Efficient and Thorough Medical Attention

Patients have also highlighted the efficiency and thoroughness of the medical care they received. One review mentioned how the PA explained every procedure clearly, ensuring the patient felt comfortable throughout the visit. This attention to detail and patient comfort is a crucial element of quality healthcare.

Positive Experiences with Knowledgeable Providers

Novant Health-GoHealth Urgent Care has received positive feedback for its knowledgeable medical providers. Dr. Klitch, for example, is appreciated for her ability to listen effectively and consider the patient’s overall situation. This holistic approach to urgent care is valued by many who visit the facility.

Convenient and Fast Service

Convenience and quick service are other reasons patients choose Novant Health-GoHealth Urgent Care. Reviews often mention short waiting times and the ability to receive timely care, which is vital for urgent medical needs. One patient noted how they could get tests done quickly in-house, making the visit smooth and hassle-free.

Cost and Billing Concerns

While many reviews are positive, there are some concerns about billing practices. Several patients have experienced higher-than-expected bills, with discrepancies between quoted and actual charges. This has caused frustration and dissatisfaction among some users. It’s important for patients to be aware of potential billing issues and to verify costs beforehand.

Recommendations and Final Thoughts

In summary, Novant Health-GoHealth Urgent Care offers excellent patient care with friendly and efficient staff. However, potential visitors should be cautious about billing and ensure they understand all costs upfront. Despite some negative feedback about pricing, the quality of care remains a strong point for many patients.

Novant Health-GoHealth Urgent Care

Conclusion

Novant Health-GoHealth Urgent Care receives mixed reviews from patients. Some praise the friendly and efficient staff and the thorough medical care provided. Meanwhile, others express concerns over unexpected billing practices. This balance of experiences highlights important considerations for anyone seeking urgent medical attention at Novant Health-GoHealth Urgent Care.
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