Novant Health Pediatrics Concord is a medical facility dedicated to providing exceptional healthcare for children. With a range of caring professionals and a focus on patient-centered care, many families have found a trusted partner in their child’s health journey.
Families have expressed their gratitude for the compassionate and professional approach of Dr. Tara Gaines. One parent shared how Dr. Gaines’ attention to their children as individuals is a rare find. Her professionalism and ability to relate to children and parents alike have made her a trusted figure in their children’s healthcare.
Dr. Stephen Lods has also received high praise from parents. One reviewer highlighted how Dr. Lods not only listens well but also makes visits enjoyable for the children. This level of engagement and care has ensured families’ loyalty to Novant Health Pediatrics Concord, no matter the distance they need to travel.
Novant Health Pediatrics Concord is known for its clean and welcoming environment. Reviews often mention the friendly staff and the immaculate condition of the office. Families appreciate the comprehensive care provided, including same-day sick appointments, which adds to the convenience and reliability of the practice.
While many reviews are positive, some feedback points to areas needing improvement. For instance, there has been criticism about the lack of flexibility with appointment schedules and difficulty in receiving clarity on billing and insurance coverages. It’s important for the clinic to address these concerns to ensure a seamless experience for all families.
Parents often commend the knowledgeable and approachable staff members at Novant Health Pediatrics Concord. For example, Dr. Kymberly Selden is frequently mentioned for her thoroughness, patience, and effective communication. She has been instrumental in preparing children for their healthcare journeys beyond the pediatric years, making the transition to a primary care provider smoother for many families.
Positive Aspects | Needs Improvement |
---|---|
Professional and caring doctors | Appointment flexibility |
Clean facilities | Transparency in billing |
Friendly and approachable staff | Clear communication with parents |
Novant Health Pediatrics Concord stands out as a trusted healthcare provider for children, with a team of dedicated professionals who prioritize patient care and consistent, high-quality service. While there are areas to address, the overall feedback from families is overwhelmingly positive, showcasing the commitment of Novant Health Pediatrics Concord to the well-being of their young patients.
Whether you’re new to the area or searching for a reliable pediatrician, Novant Health Pediatrics Concord comes highly recommended by numerous families who have experienced their compassionate and professional care firsthand.