Novant Health Randolph Family Medicine

4.5

Novant Health Randolph Family Medicine: Patient-Centered Care in Charlotte

Novant Health Randolph Family Medicine stands out in Charlotte as a beacon of exceptional medical care and patient satisfaction. Known for its dedicated team of professionals, this practice consistently receives glowing reviews from patients, highlighting its commitment to thorough and empathetic healthcare.

The Heart of the Practice: Exceptional Providers

At the core of Novant Health Randolph Family Medicine are its outstanding providers who truly put patients first. Reviews frequently mention individuals like NP Polonsky, who is praised for her listening skills, empathy, and clear communication. Dr. Thamrah Wright also garners high praise for her exceptional bedside manner and dedication to patient wellness.

• NP Polonsky: Known for clear and concise communication about tests and treatments.
• Dr. Thamrah Wright: Celebrated for her caring nature and thorough approach.

Comprehensive and Compassionate Care

Patients appreciate the practice’s comprehensive approach to healthcare. They feel their concerns are listened to, and their treatment plans are carefully considered. NP Martha Brinsko, affectionately called “Dr. Martha” by her patients, is another standout provider, known for her thoroughness and willingness to consider patient preferences when prescribing medications.

Exceptional Customer Service

From the front desk staff to the healthcare providers, exceptional customer service is a hallmark of Novant Health Randolph Family Medicine. The friendly and helpful staff ensure that patients feel welcome and cared for from the moment they walk through the door.

Here’s a glimpse of what patients have to say about their experience:

Accessible and Transparent

One of the standout features of Novant Health Randolph Family Medicine is its transparency in billing. Patients appreciate knowing their co-pays and charges beforehand, allowing them to budget effectively. The MyChart app also enhances communication, providing a platform for prompt responses and easy access to medical records.

Comfort and Trust

Many patients mention the trust they have in their providers, with some even traveling long distances for their appointments. Dr. Rabassa, for instance, has patients who travel from South Carolina for their annual visits because of the trust they’ve built.

Making an Appointment

If you’re looking for quality healthcare in Charlotte, Novant Health Randolph Family Medicine is a great choice. Patients rave about the care they receive and the dedicated professionals who make every visit a positive experience. Do yourself a favor and book an appointment – you’ll be glad you did!

In summary, Novant Health Randolph Family Medicine excels in providing patient-centered care with a team of dedicated professionals, exceptional customer service, and a transparent approach to healthcare. Whether you’re seeing NP Polonsky, Dr. Wright, or any other provider at the practice, you’re in good hands.

Novant Health Randolph Family Medicine

Conclusion

Novant Health Randolph Family Medicine in Charlotte is renowned for its exceptional patient-centered care, with dedicated providers like NP Polonsky and Dr. Thamrah Wright offering empathetic, thorough, and transparent healthcare services. The practice receives high praise for its outstanding customer service, comprehensive treatment plans, and the trust it fosters among its patients, making it a leading choice for quality medical care in the area.
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4.5

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