Novant Health Southern Piedmont Primary Care – Monroe

4.5

Experience Exceptional Care at Novant Health Southern Piedmont Primary Care – Monroe

At Novant Health Southern Piedmont Primary Care – Monroe, the dedicated team ensures that you and your family’s health needs are met with utmost professionalism and care. From welcoming first-time visitors to providing long-term care, the experiences shared by patients highlight the exceptional services offered.

Warm and Friendly Atmosphere

Patients consistently mention the warm and welcoming environment. One reviewer shared their positive experience with NP Hannah and her team, appreciating the friendly and caring approach that makes visits enjoyable for both children and adults. Another reviewer echoed similar sentiments, describing the atmosphere as non-judgmental and the staff as wonderful and friendly.

Immediate and Professional Assistance

Getting immediate medical attention is crucial, especially in urgent situations. A satisfied patient was thankful for being able to secure a same-day virtual appointment for their husband, noting the professionalism and efficiency in addressing their health concerns.

Dedicated and Accommodating Providers

Patients speak highly of the providers at Novant Health Southern Piedmont Primary Care – Monroe. FNP Paul Prince stands out for his dedication and willingness to collaborate with specialists to create the best treatment plans. Similarly, Dr. Mullins-Frasier is praised for her thoroughness, organization, and ability to make patients feel heard without feeling rushed.

Efficient and Short Wait Times

Efficiency in handling appointments and lab work is a recurring theme in patient reviews. Many appreciate the short wait times and quick lab results, contributing to a smooth and hassle-free experience.

Professional and Friendly Office Staff

The office staff at Novant Health Southern Piedmont Primary Care – Monroe is frequently commended for their professionalism and friendliness. Patients note that their accommodating nature and efficient use of tools like MyChart make managing their health straightforward and convenient.

Commitment to Patient Care

Despite some negative experiences, the commitment to patient care remains evident. One reviewer who faced dismissal issues has taken steps to address their grievances, reflecting a broader commitment to ensuring all patients feel valued and heard.

Patient Testimonials

Here are some testimonials from satisfied patients:

• “Wonderful place and has a fantastic atmosphere. Non-judgmental. Wonderful friendly staff!”
• “Dr. Werner is great. With each visit, I feel like I’m seeing a friend that’s a doctor.”
• “I always feel that Dr. Mullins-Frasier has time to listen and answer questions without feeling rushed.”

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Novant Health Southern Piedmont Primary Care – Monroe is committed to providing high-quality, patient-first care. Whether you are a new patient or have been with them for years, their dedication to your health is evident in every interaction.

Novant Health Southern Piedmont Primary Care – Monroe

Conclusion

The review of Novant Health Southern Piedmont Primary Care - Monroe highlights the exceptional care provided by their dedicated team. Patients consistently praise the friendly and professional atmosphere, efficient service, and thorough medical attention from providers. Whether it's the warm welcome from NP Hannah and her team or the outstanding care from Dr. Mullins-Frasier, the consistent theme is the provider's dedication to ensuring patients feel heard and valued.
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4.5

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