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At Novant Health Steele Creek Family Medicine, you’ll find a combination of excellent healthcare and a supportive environment that puts patients first. Whether you’re a new patient or have been with the clinic for years, the team is dedicated to providing attentive and comprehensive care. From the first appointment, patients often feel heard and well-cared for.
Many patients have had great experiences with Dr. K. Minott, appreciating her caring nature and thorough approach. One patient reported feeling relieved and happy after their visit, noting Dr. Minott’s ability to address all concerns efficiently. Dr. Minott’s commitment to going above and beyond has helped many patients overcome their anxieties related to doctor’s visits.
Dr. Harrell is another provider who stands out for his attentiveness and detailed communication. When patients inquire about medications, he ensures that they are fully informed by researching and discussing the options. His confidence and knowledge not only instill trust but also make patients feel at ease. Additionally, the friendly and helpful staff contribute to a positive experience.
While most experiences at Novant Health Steele Creek Family Medicine are positive, one patient expressed concerns about cleanliness protocols. It’s important to highlight the need for ongoing diligence in hygiene practices to ensure patient safety. Standard procedures such as using hand sanitizer, properly cleansing medical instruments, and changing gloves between patients are crucial.
Dr. S. Johnson is highly recommended by numerous patients for his smart, kind, and caring demeanor. He has been a trusted provider for many families, offering personalized and thoughtful healthcare. Patients appreciate his personable nature and his willingness to listen to their concerns.
The staff at the clinic also receive high praise for their friendliness and efficiency. New patients often remark on the courteous and welcoming atmosphere that makes them feel comfortable. The staff’s patience and kindness are particularly appreciated, with several reviews highlighting their positive interactions during visits.
Despite the many positive reviews, some patients have faced challenges, particularly with the office’s appointment scheduling and staff interactions. Issues such as long wait times for appointments and difficulties with medication refills have been noted. It’s important for the clinic to address these concerns to enhance the overall patient experience continuously.
Overall, Novant Health Steele Creek Family Medicine is dedicated to providing high-quality care with a focus on patient well-being. The team of healthcare providers, including Dr. Minott, Dr. Harrell, and Dr. Johnson, are committed to ensuring that patients feel heard, safe, and well-cared for. While there are areas for improvement, the positive experiences shared by many patients highlight the clinic’s strengths and dedication to patient care.
For those seeking a reliable and caring medical home, Novant Health Steele Creek Family Medicine is a highly recommended option.
Provider | Strengths |
Dr. K. Minott | Compassionate, attentive, addresses concerns |
Dr. Harrell | Knowledgeable, reliable, thorough |
Dr. S. Johnson | Smart, kind, caring |