OrthoCarolina Urgent Care Matthews

4.4

Experience Quality Care at OrthoCarolina Urgent Care Matthews

If you are looking for prompt and professional medical care in the Matthews area, OrthoCarolina Urgent Care Matthews is a top choice. This facility has garnered a variety of reviews from satisfied clients who emphasize the efficiency and expertise of the care provided.

Quick and Efficient Service

Many reviewers highlight the swift service at OrthoCarolina Urgent Care Matthews:

• One family was in and out within 45 minutes, despite requiring X-rays and additional support for a sprained ankle.
• Another patient praised the clinic for diagnosing and addressing their issue promptly, much quicker than their usual doctor visits.

This level of efficiency is highly appreciated by those with tight schedules or immediate medical needs.

Professional and Caring Staff

The staff at OrthoCarolina Urgent Care Matthews are noted for their professionalism and kind demeanor. Patients frequently mention:

• Greg Sanders, a physician assistant, who is often commended for his thorough and empathetic approach to patient care.
• General staff members who are described as super helpful and friendly, contributing to a comforting atmosphere, even for those who are nervous or in pain.

Areas for Improvement

While many experiences are positive, some aspects of the service could use attention:

• One review pointed out difficulties in contacting the clinic by phone, theorizing the front desk might be purposely declining calls.
• Another visitor was dissatisfied after their request to pay copays post-service was denied, highlighting the need for more flexible billing practices to accommodate different financial situations.

Handling Complex Cases

There are mixed reviews regarding the handling of more complex cases and procedures:

Final Thoughts

Overall, OrthoCarolina Urgent Care Matthews receives commendations for their speedy service and compassionate staff. They are a reliable choice for urgent orthopedic care, though there is room for improvement in communication protocols and billing flexibility. With a commitment to enhancing patient experiences and maintaining robust care standards, OrthoCarolina Urgent Care Matthews can continue to build on their positive reputation.

For your next urgent care visit, consider OrthoCarolina Urgent Care Matthews for a blend of swift, professional, and heartfelt medical attention.

OrthoCarolina Urgent Care Matthews

Conclusion

OrthoCarolina Urgent Care Matthews offers quick and professional medical care, praised for its efficient service and compassionate staff. Patients appreciate the speedy resolutions and patient-centric approach, although some call for better communication and billing flexibility. Overall, OrthoCarolina Urgent Care Matthews is highly recommended for urgent orthopedic needs.
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4.4

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