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Discover the Best Pet Supplies and Grooming Services in Charlotte – Elizabeth

If you’re searching for a fantastic place for all your pet needs, look no further than Pet Supplies Plus Charlotte – Elizabeth. This amazing store has quickly become a favorite for many pet owners in the area, thanks to its great selection, friendly staff, and top-notch services. Here’s everything you need to know about Pet Supplies Plus Charlotte – Elizabeth.

Exceptional Grooming Services

Pet Supplies Plus Charlotte – Elizabeth is known for its grooming services, and Ashley is a standout professional. Customers have praised her sweet personality and knowledge about her job. One delighted customer shared their experience bringing their Maltese mix for grooming. They were initially nervous due to previous bad grooming experiences, but Ashley’s patience and skill made their pup look better than ever. The customer appreciated Ashley’s communication and ability to keep their pet comfortable, making this a new favorite grooming spot.

However, not every grooming experience is perfect. One reviewer mentioned that while their first grooming session was excellent, the next one left much to be desired. Their Bernese mountain dog did not receive the simple, clean cut requested, leading to disappointment. This discrepancy has led some customers to seek grooming services elsewhere, despite continuing to shop at the store for other pet needs.

Wide Selection of Pet Supplies

One of the highlights of Pet Supplies Plus Charlotte – Elizabeth is its extensive selection of pet supplies. Reviewers repeatedly mention the variety of products available, from unique cat foods to favorite treats. One customer found an AI app that led them to Pet Supplies Plus for a specific kind of cat food, and they were impressed by the friendly service and wide range of products.

Another customer noted the ample selection of items, including their pup’s favorite duck heads, which other stores do not carry. Cindy, a staff member, received praise for her helpful and positive attitude.

Convenient Self-Wash Stations

The self-wash stations at Pet Supplies Plus Charlotte – Elizabeth are a hit among customers. These facilities are well-stocked with all necessary supplies, including hypoallergenic shampoos, oatmeal shampoos, and shampoo conditioners. Towels are provided upon sign-in, and the drying hose is also available.

While the self-wash station is beloved, one reviewer did have an issue with customer service when they were hurried out of the tub area before their collie was fully dried. The situation could have been handled better with more communication and understanding from the staff. Despite this, the self-wash station remains a popular choice due to its convenience and availability of supplies.

Customer Service Experience

Customer service experiences at Pet Supplies Plus Charlotte – Elizabeth seem to vary. Some customers report extremely friendly and helpful interactions, while others have encountered rude or unhelpful staff. One customer mentioned a particularly rude cashier during their visit but noted that the first cashier they interacted with was nice and helpful.

The consistency of customer service can impact shopping experiences, but the overall selection and convenience of the store seem to keep customers returning despite occasional issues.

Why Choose Pet Supplies Plus Charlotte – Elizabeth?

Pet Supplies Plus Charlotte – Elizabeth stands out for various reasons:
– Wide selection of pet foods and supplies
– Knowledgeable and friendly staff, like Ashley and Cindy
– Convenient self-wash stations with all necessary supplies
– Evening hours that cater to working individuals

While there are occasional hiccups in grooming services and customer interactions, the majority of reviews reflect positive experiences and a commitment to maintaining a high standard of service. Pet Supplies Plus Charlotte – Elizabeth is a fantastic resource for pet owners in the area, offering both the products and services needed to keep pets happy and healthy.

Visit Pet Supplies Plus Charlotte – Elizabeth today and see why it’s a favorite among local pet owners!

Pet Supplies Plus Charlotte – Elizabeth
Conclusion
Pet Supplies Plus Charlotte - Elizabeth offers exceptional grooming services, a wide selection of pet supplies, and convenient self-wash stations, making it a favorite among local pet owners. Despite occasional customer service hiccups, the store remains popular due to its friendly staff, like Ashley and Cindy, and its extensive product range.
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4.4
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  • Saturday09:00 AM - 09:00 PM
  • Sunday10:00 AM - 12:00 AM
  • Monday09:00 AM - 09:00 PM
  • Tuesday09:00 AM - 09:00 PM
  • Wednesday09:00 AM - 09:00 PM
  • Thursday09:00 AM - 09:00 PM
  • Friday09:00 AM - 09:00 PM
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