Pleasant Plains Dental

4.6

Pleasant Plains Dental: A Comprehensive Review from Real Patients

Pleasant Plains Dental has garnered a mix of glowing reviews and cautionary tales from their patients. These firsthand experiences shed light on the clinic’s services, care team, and patient satisfaction. Dive into the details to understand what Pleasant Plains Dental offers and what patients have to say.

Friendly and Welcoming Atmosphere

Many patients appreciate the friendly and welcoming atmosphere at Pleasant Plains Dental. According to one review, the staff are very friendly from the moment you walk through the door. Dr. G and Kayla, a hygienist, are specifically highlighted for their amazing care and proficiency. This positive environment helps ease the anxiety that some patients have experienced due to past dental traumas.

Exceptional Dental Care

Patients frequently mention the high level of care provided by the dental professionals at Pleasant Plains Dental. For example, Kayla is often praised for her exceptional attention to detail and compassionate demeanor, particularly when working with patients who have a fear of dental visits. Reviews indicate that she takes the time to listen to patients’ specific needs and thoroughly explains each procedure.

One patient even highlighted their root canal experience. Initially anxious due to past painful experiences, the patient found Dr. Kim’s approach refreshing. Dr. Kim was patient, explained every step, and used multiple techniques to ensure comfort during the procedure. His assistant, Candy, was also commended for her soothing and calm presence.

Positive Experiences Across the Board

Pleasant Plains Dental seems to impress many families. One reviewer praised the clinic for making their children’s dental visits pleasant, thanks to the friendly staff and comfortable environment. Another long-term patient expressed satisfaction with Dr. Ernest and the attentive office staff, emphasizing the professional and lovely demeanor of front desk staff like Bridgette.

Overcoming Dental Fears

Many patients with dental anxieties have found comfort at Pleasant Plains Dental. For example, one patient mentioned how Kayla and the rest of the staff helped squash their fears by ensuring they were comfortable and explaining the process at every step. Similarly, Dr. Ernst and his assistant Sapan were praised for their kindness and diligence in lowering a patient’s anxiety during a root canal procedure.

Emergency Dental Services

There are also accounts of Pleasant Plains Dental effectively handling dental emergencies. One patient recounts how the clinic accommodated an emergency situation on a Saturday, providing a temporary fix that allowed them to enjoy their vacation without further dental issues.

Areas of Concern

While many reviews are positive, there are critical reviews that highlight significant concerns. One patient had a particularly negative experience with a tooth extraction and temporary crown placement. According to the review, the temporary crown was too high, causing severe pain, and the staff were unresponsive to follow-up calls. Additionally, they were overcharged and had to wait weeks for a refund.

Conclusion

Pleasant Plains Dental has a strong reputation for providing exceptional care, especially for those with dental anxiety. However, it’s important to note that not all experiences are positive, and some patients have reported significant issues. Overall, Pleasant Plains Dental is highly recommended by many, but, as with any healthcare provider, it’s advisable to thoroughly research and consider firsthand accounts before making a decision.

Pleasant Plains Dental

Conclusion

The review of Pleasant Plains Dental reveals a mix of highly positive experiences and some significant concerns from patients. Many laud the exceptional care, friendly staff, and effective handling of dental anxieties, highlighting professionals like Kayla, Dr. G, and Dr. Kim. However, areas of concern include issues with follow-up care, billing, and severe pain post-procedures. Overall, the clinic is appreciated for its welcoming atmosphere and proficiency in emergency situations, making Pleasant Plains Dental a recommended choice for many despite some reported drawbacks.
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4.6

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