Situated in the heart of the city, Salon of Evidence Uptown boasts a mix of experiences from its clientele. Whether it’s nailing those perfect highlights or providing a comforting vibe during extensive hair treatments, the reviews offer an array of perspectives. Let’s dive into the experiences shared by several customers.
From expertly executed highlights to flawless keratin treatments, some patrons cannot rave enough about their visits. For instance, one delighted customer exclaimed, “If I could give 10 stars I would, I absolutely love my highlights like ABSOLUTELY LOVE THEM!” Furthermore, another happy client shared, “I went in to get my hair straightened with keratin and I LOVE the results. I am so happy with my hair and even more happy that I went to Salon of Evidence.”
The stylists are not only skilled but also patient and attentive. Charles, especially, has been noted for his dedication, with one review stating, “Charles went above and beyond trying to help me reach my hair goals. He was kind, and made me feel comfortable and confident in his work.”
Not every visit to the Salon of Evidence Uptown has been smooth sailing. Customers with unique hair types or specific requests have occasionally encountered issues. One review highlighted, “I have thick, wavy/curly hair and after reading other positive reviews, maybe this hair type just isn’t his specialty. The layers were cut poorly and looked clunky and frizzy. Additionally, after specifically asking for length to be maintained, several inches were chopped off rather dramatically.”
Some visits resulted in unfortunate mishaps. A particularly striking review shared, “Halfway through the service the stylist realized he put the wrong toner in my hair making it almost Garfield orange. Not only was it Garfield orange he failed to brush through my hair making it so tangled and was roughly trying to brush it at the end.”
Here’s a brief table summarizing common issues:
Issue | Details |
---|---|
Color Mistakes | Incorrect toner application resulting in unintended hair colors (e.g., orange) |
Cutting Errors | Uneven cuts and excessive trimming against customer requests |
Style Specificity | Difficulty managing unique hair types (e.g., thick, curly) |
Communication has been highlighted both as a positive and a negative aspect. On the positive side, the friendliness and hospitality of the staff are often noted, such as in this review: “Not only good quality service but very nice and attentive and just a lovely person in general and great to talk to.”
However, there have been instances where communication prior to the appointment could have been better. One customer lamented, “Didn’t bother telling me he only accepts cash, cashapp or zelle until the hair appointment was over, had to walk to the ATM and eat a service fee.”
The pricing at Salon of Evidence Uptown is another point of contention among the reviews. While some customers felt their treatments were worth every penny, others felt otherwise. One review stated, “To top it off he decided to charge me $220 for what he thought was a good job,” while another client sadly mentioned, “I tried to get at least half my refund back since he did charge me 220 but not even half a refund back.”
Salon of Evidence Uptown offers a range of hair services with several shining moments, especially in hair coloring and styling. However, experiences can be mixed, and prospective clients might consider discussing their needs explicitly before booking an appointment. The salon’s commitment to customer service and the skill displayed by the stylists do shine through, making it a spot worth visiting for many.
By keeping these reviews in mind, your next trip to Salon of Evidence Uptown could be one filled with perfect highlights and a pleasant experience.