Stevens Fine Homes

4.3

Experience with Stevens Fine Homes

Looking to build your dream home? Stevens Fine Homes might be the answer, but opinions on their services are quite varied. Here, we provide a comprehensive look into the experiences of several homeowners and realtors who have worked with Stevens Fine Homes.

Positive Experiences with Stevens Fine Homes

A significant number of reviewers have had excellent experiences with Stevens Fine Homes. One new homeowner appreciated the seamless and smooth process managed by their realtor and Lisa from Stevens Fine Homes. The homeowners found the staff knowledgeable and responsive to any questions or issues that came up. They particularly noted that the build quality was good and recommended the company to others.

Another customer shared their experience of great customer service from McLain and Kenny. They expressed satisfaction with their new home and the extra efforts made by the staff to ensure a positive experience. Similarly, another reviewer, a realtor, highlighted the company’s exceptional craftsmanship and attention to detail, which stood out in an industry known for cutting corners.

These reviewers pointed out that Stevens Fine Homes uses high-quality materials and systems such as Rockwool’s ZIP System, Advantech Subfloor, Radiant Barrier, Architectural Shingles, and TRANE HVAC systems. Such commitments result in energy-efficient homes with lower utility costs and improved living quality. The quietness inside the homes was particularly appreciated due to these high-quality materials.

Here’s a summary table of features appreciated by customers:

Challenges Faced with Stevens Fine Homes

Despite the numerous positive reviews, some homeowners have faced significant challenges with Stevens Fine Homes. One homeowner reported that while Lisa from sales was wonderful, the quality of the home-building process declined significantly after signing the contract. They encountered various issues such as noisy garage doors, sliding door problems, unpleasant odors, and flooring issues. Furthermore, they experienced poor customer service from representatives like Buzz and Scott, who were unhelpful and condescending.

Another reviewer shared their disappointment with issues such as a backed-up sewer line, cheap flooring, an uneven slab foundation, and major fire hazards due to improper vent installation. Their frustration was heightened by Stevens Fine Homes’ unwillingness to address these severe problems responsibly.

Here’s a summary table of common issues faced:

Final Thoughts

Overall, Stevens Fine Homes has mixed reviews. While some customers praised their high-quality materials, good customer service, and attention to detail, others highlighted significant issues with quality control and customer service. If considering Stevens Fine Homes for your next build, it’s essential to weigh these reviews carefully.

Interaction with their team members like Lisa, McLain, and Kenny can significantly impact your experience, so it’s worth considering who you’ll primarily be dealing with. Stevens Fine Homes’ commitment to high-quality materials is commendable, but ensuring consistent quality control and customer service across all projects is crucial.

In sum, the reputation of Stevens Fine Homes depends largely on individual experiences, and potential buyers should approach with balanced expectations based on these mixed reviews.

Stevens Fine Homes

Conclusion

This article provides a detailed review of Stevens Fine Homes, capturing a broad range of customer experiences. While some reviewers praise the company for their high-quality materials, excellent customer service, and thorough attention to detail, others faced significant issues with quality control and poor customer service. Prospective buyers are urged to consider these mixed reviews before making a decision.
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4.3

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