Truly Nolen Pest & Termite Control

4.6

A Memorable Experience with Truly Nolen Pest & Termite Control

Truly Nolen Pest & Termite Control has garnered mixed reviews from its customers. However, many have found their services to be exceptional. With a focus on outstanding customer service and effective pest control, Truly Nolen Pest & Termite Control remains a top choice for many homeowners. Let’s delve into what customers have to say about their services.

Exceptional Customer Service

Several customers have applauded Truly Nolen Pest & Termite Control for their outstanding customer service. One customer describes how their coordinator and inspector, Mr. Beckham, handled the service with professionalism and patience, answering numerous questions to ensure understanding and satisfaction. The technician, Mr. Cordova, continued this high standard by clearly explaining each step of the process.

Reliable Pest Control Services

A few reviews highlight how Truly Nolen Pest & Termite Control effectively manages pest issues. One customer, who initially tried a different service provider, returned to Truly Nolen after finding their previous choice ineffective. They emphasized the importance of investing in quality service with Truly Nolen Pest & Termite Control, noting the old adage, “You get what you pay for.”

Room for Improvement

Though many customers are pleased, some have expressed concerns about Truly Nolen Pest & Termite Control’s scheduling system. One reviewer mentioned delays due to a call center implementation, expressing the loss of the company’s hometown feel. Additionally, another customer experienced scheduling issues that impacted their service, causing frustration and delays.

Personalized Attention from Technicians

Technicians like Jonathan S. and Armando have left a lasting impression on clients. Customers have praised Jonathan for maintaining a pest-free home and described Armando as a great help in dealing with ants and scorpions. Their commitment to solving pest problems efficiently is a testament to the company’s service quality.

Opportunities for Enhanced Service

While positive feedback dominates, there are areas Truly Nolen Pest & Termite Control could improve. A few customers expressed dissatisfaction with the overall pest control effect and schedule frequency. For example, one reviewer found the service lacking coverage inside the home and expressed concerns about increased pricing over time without an improvement in service level.

Conclusion: A Trusted Name in Pest Control

In conclusion, Truly Nolen Pest & Termite Control stands out for its excellent customer service and effective pest solutions, despite some criticisms related to scheduling and pricing. Their persistent drive to satisfy customers and resolve pest issues reflects why many continue to choose them as their go-to pest control provider.

Truly Nolen Pest & Termite Control

Conclusion

The review of Truly Nolen Pest & Termite Control highlights a mix of customer experiences, showcasing their exceptional customer service and effective pest control solutions. Despite challenges such as scheduling issues and price increases, many customers praise the company for its professionalism and the dedication of its technicians. These factors reflect why Truly Nolen Pest & Termite Control remains a preferred choice for many seeking reliable pest management.
Visit Truly Nolen Pest & Termite Control's Website
Get Directions

4.6

Share on Facebook

Post on X